Privacy Policy
At hotelspalawan.com, privacy is a fundamental priority to us. This Privacy Policy outlines how we collect, use, and protect personal data from our users. We confirm our compliance with applicable legal frameworks concerning data protection and privacy.
Data We Collect
- Information You Provide
- Information you provide includes your name, email, phone number, and billing address, which we collect when you create an account, make a purchase, or sign up for newsletters.
- Transaction/Financial Information
- Transaction information includes details related to purchases, such as the products or services ordered and payment method.
- Communications
- Communications may include information you provide when contacting our customer support or sending us feedback.
- Automatically Collected Data (Usage Data)
- Automatically collected data including your IP address, browser type, device information, operating system, and data collected via cookies as described in our Cookie Policy.
How We Use Your Information
- To provide and maintain our service, including processing orders and managing user accounts.
- To respond to customer inquiries and provide support.
- To personalize your experience by tailoring recommendations and services.
- For research and development purposes to enhance our platform and offerings.
- For marketing and promotional communications, with your consent.
Information Sharing (Disclosure)
- Service Providers: We share personal data with service providers such as payment processors, hosting companies, analytics providers, and IT support, as necessary to operate our services.
- Business Partners: We may share personal data with our business partners for co-branded services or joint promotional activities, with your consent.
- Legal Reasons: Your information may be shared when required by law or to protect our rights and safety.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, such as for accounting purposes.
Your Data Rights
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request deletion of your personal data under certain conditions.
- Opt-Out: You have the right to object to certain processing of your data, especially for marketing purposes.
Security Measures
We are committed to implementing appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
Changes to This Policy
This Privacy Policy may be updated occasionally. We will notify users of any changes by posting the new policy on this page with a revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us via the contact form on our support page.